Manage Your Policy Online
Access everything you need in just a few clicks
Need to File a Claim?
We’ve made the claims process fast, transparent, and stress-free. Whether it’s a fender bender, hailstorm, or something more serious — we’re here to guide you through every step.
Ways to Get Support
Available 24/7 for claims.
1-800-BRIGHT-1
Mon–Fri: 8am–8pm | Sat: 9am–5pm (Local Time)
Response within 1 business day.
support@brightplaninsurance.com
Frequently Asked Questions
Log into your account, go to your auto policy, and select “Add a Vehicle.” You can also contact us to make the change over the phone or via chat.
First, make sure everyone is safe. Call emergency services if needed. Document the scene with photos, exchange information with the other driver(s), and then report the claim to us as soon as possible.
You can update coverage options online or by speaking with a Brightplan agent. We’ll help you understand how changes may affect your premium.
Click “Forgot Username or Password” on the login page and follow the prompts. You’ll receive a reset link by email or text.
After filing a claim, you can log in to your account or mobile app to track progress, upload documents, and communicate with your claims specialist in real time.